Refund Policy

3-Day Refund Window

RedReap offers a 3-day refund window from the date of purchase. Refunds are processed through our payment provider.

Eligible for Refund

Refunds are available only for the following reasons:

• The Software fails to launch on your system
• The Software is incompatible with your operating system
• You were charged incorrectly or in error

Not Eligible for Refund

Refunds are not available for:

• Dissatisfaction with scraping results or recovery rates
• Deciding you no longer need the tool after use
• Finding a free alternative after purchase
• Requests made after the 3-day window
• Failure to read the product description or system requirements before purchasing

How to Request a Refund

To request a refund, email support@redreap.com within 3 days of purchase with:

• Your license key or the email address used to purchase
• A description of the technical issue you're experiencing
• Your operating system and version

What Happens After a Refund

Upon refund approval:

• Your license key will be immediately deactivated
• The Software will cease to function on your next launch
• The refund will be processed to your original payment method within 5-10 business days
• Files you have already downloaded to your device are not affected

Digital Product Acknowledgment

By purchasing RedReap, you acknowledge that this is a digital software product and that access to features begins immediately upon license activation. You consent to immediate delivery of the digital product.

Contact

For refund requests or questions about this policy, contact support@redreap.com.